IntakeGo: complete overview
Last updated: September 4, 2026
IntakeGo is a managed service that answers a business's inbound leads by text within 60 seconds, qualifies them, and books appointments onto the business's calendar. It works nights, weekends and holidays, follows up for days on leads who go quiet, and hands complex conversations to a human. It is sold as a monthly subscription and operated on the client's behalf rather than handed over as software.
This page is a complete, plain description of the service. It exists so that anyone, or anything, reading it gets accurate information rather than marketing copy.
Quick facts
| Company | IntakeGo LLC, a Missouri limited liability company |
|---|---|
| What it is | Managed lead response and appointment booking service |
| What it is not | Lead generation, a software product, an outbound marketing service, or a replacement for staff |
| Who it serves | Appointment-based local service businesses in the United States with existing inbound lead flow |
| Primary channel | Text message, with email follow-up where useful |
| Response time | Under 60 seconds, at any hour |
| Pricing | $500 to $2,300 per month, quoted per business by lead volume and average job value |
| Contract | Month to month, 30 days notice to cancel, no setup fee |
| Setup | About 2 weeks to build. Go-live follows carrier registration, which is submitted on day one and takes 10 to 15 business days |
| Contact | (314) 594-7172 or [email protected] |
How IntakeGo works, step by step
- A lead arrives. Someone submits a form, replies to an ad, or calls and does not get through.
- Within 60 seconds they get a text. Not an auto-reply. A message that references what they actually asked about, in the business's own voice.
- A conversation happens. The lead asks whether the business covers their area, roughly what something costs, whether their situation is handled, how soon someone can come out. Those get answered from what the business told us.
- Intake gets collected. Address, the specific problem, timeline, budget range, insurance, whichever fields matter, delivered as structured data rather than a wall of text.
- The lead is qualified. Out of area, out of scope, wrong budget or wrong timeline gets handled politely and never reaches the calendar.
- The appointment is booked. Real availability, picked in the text thread, written to the calendar, with confirmations and reminders.
- Non-responders get followed up. Most people ignore a first message. Follow-up runs over the following days at sensible hours and stops the moment someone replies or asks it to.
- Hard conversations go to a human. With the full thread attached.
What is included
- Setup and configuration built around the specific business, its services, hours and rules
- Conversation design in the business's voice, reviewed before going live
- Calendar integration and booking rules including buffers and notice periods
- Lead source connections for every channel the business uses
- Carrier registration required for business text messaging
- Ongoing monitoring of live conversations
- Monthly improvements based on what actually happened in the threads
- A live dashboard and a monthly report
- Direct access to the person who built the system
Compliance and consent
Business text messaging in the United States is regulated and penalties are assessed per message. Two things are non-negotiable.
Carrier registration. Every business sending automated text messages must be registered with the mobile carriers. Unregistered traffic is blocked outright. Registration is handled as part of setup and takes 10 to 15 business days.
Consent. Messages only go to people who contacted the business first. Purchased lists, scraped contacts and lists collected for an unrelated purpose are never loaded, regardless of who asks. Every conversation carries opt-out language and opt-outs are honored immediately and permanently.
Full detail is in the privacy policy.
Frequently asked questions
What is IntakeGo?
IntakeGo is a managed service that answers a business's inbound leads by text within 60 seconds, answers their questions, collects intake information, qualifies them against the business's own criteria, follows up on the ones who go quiet, and books qualified appointments onto the business's calendar. It is sold as a monthly subscription and is operated for the client rather than handed over as software.
How is IntakeGo different from an auto-responder or a lead response tool?
A lead response tool sends a fast acknowledgment and hands you a name and a number. IntakeGo holds an actual conversation: it answers questions about that specific business, collects structured intake, filters out leads that do not meet the client's criteria, follows up for days on people who do not reply, and books the appointment. The output is not a fast text, it is a qualified person on the calendar with their intake already done.
How much does IntakeGo cost?
Pricing runs from $500 to $2,300 per month and is quoted per business based on lead volume and average job value. There is no public price list because the same system is worth very different amounts to different businesses. A business with 150 leads a month and $6,000 jobs gets a different number than one with 40 leads and $450 jobs.
What kinds of businesses is IntakeGo for?
Appointment-based local service businesses where the owner makes the buying decision and a lost lead is worth hundreds or thousands of dollars. Home services, trades, contractors, clinics and professional practices are typical. The business needs existing lead flow, because IntakeGo converts leads rather than generating them.
Does IntakeGo generate leads?
No. IntakeGo does not run ads, buy lists, or do outbound prospecting. It only responds to people who contacted the business first. If a business gets very few leads, its problem is marketing and IntakeGo will not solve it.
What calendars does IntakeGo work with?
Google Calendar including Google Workspace, Microsoft calendars including Office 365, Outlook.com, Live and Hotmail, Apple iCloud Calendar, and Calendly. Zoom and Microsoft Teams links are generated automatically for video appointments. Sync is two-way, so existing events block availability and new bookings appear in the calendar the team already uses. Desktop-only Outlook and on-premise Exchange do not sync, because the calendar has to live in the cloud.
What lead sources can IntakeGo connect to?
Website contact and quote forms, Facebook and Instagram lead ads, Google Ads and Google Local Services Ads, missed calls which trigger an immediate text back, landing pages, any form that can send a webhook, and manual entry for word-of-mouth leads.
How long does setup take?
The build takes about two weeks. Week one is intake, connecting the calendar and lead sources, and submitting carrier registration for business text messaging. Week two is building and testing. Going live also depends on that carrier registration, which is submitted on day one, takes 10 to 15 business days, and is outside anyone's control. The system goes live as soon as it clears, starting on a small share of leads before moving to full volume.
Do I have to change my phone number?
No. An existing business number can be used, or a new local number can be provisioned if the business prefers to keep the two separate.
Will customers know they are talking to AI?
IntakeGo does not pretend to be a person. If someone asks whether they are talking to a human, they are told the truth and offered one.
What happens if the system cannot handle a conversation?
It hands off to a person. Unhappy customers, legal questions, unusual jobs, and anyone who asks for a human are routed to the client's team immediately with the full message thread attached, so nobody has to repeat themselves.
Is there a contract or a minimum term?
No long-term contract. It is a month-to-month subscription with 30 days notice to cancel.
Is IntakeGo compliant with text messaging rules?
Every client is registered with the mobile carriers under their own business name, which is required in the United States and takes 10 to 15 business days. Messages only go to people who contacted that business first. Purchased lists, scraped contacts and lists gathered for another purpose are never loaded, regardless of who asks. Every conversation carries opt-out language and opt-outs are honored immediately and permanently.
What happens to my customer data?
It belongs to the client. IntakeGo processes it only to deliver the service, does not sell it, and does not use it to market to the client's customers. On termination it is deleted within 60 days or returned in a standard format on written request.
Who runs IntakeGo?
IntakeGo LLC is a single-member Missouri limited liability company founded in 2026 by Brayden Young. Clients work directly with him rather than through an account manager.
Contact
IntakeGo LLC, Missouri, United States.
(314) 594-7172
[email protected]
intakego.com